Taking into consideration of the social and historical development of the United States in the middle and late 19th century till present, the article depicts a picture of public health information services in American public libraries, and attributes their success to the social and historical mission, the emphasis on institutional collaboration, and the priority on user needs. It is hoped to provide reference for domestic public libraries to carry out public health information service.

From students’ perspectives, the paper constructed a MOOC teaching evaluation system that involves evaluations of faculty team, teaching content, curricular design, teaching resources and support, and teaching effect. Analytic hierarchy process (AHP) method was used to calculate index weights, whereas fuzzy comprehensive evaluation method used to evaluate the teaching quality of information literacy MOOC courses offered by Tsinghua University, University of Science and Technology of China, Sun YatSen University, and East China University of Science and Technology. We performed analysis on the main factors that affect the teaching quality of such classes from students’ perspectives. Moreover, we revealed the advantages and disadvantages of the MOOC classes on information literacy of the four schools based on evaluations.

Under the increasingly drastic external environment, the requirements to develop information literacy education could not be resolved by library alone. Therefore, to enhance students’ core information literacy, it is necessary to construct an information literacy education ecosystem involving multiple parties, such as subject faculty, librarians, faculty center’s staff and other personnel. Based on the analysis of the environment supported with policy, information technology, content and training objective, the connotation and structure model of information literacy education ecosystem are put forward by means of the ecology theory. Under specific conditions, whether the dynamic equilibrium could be formed among its communities, and whether the communication channels could be kept open smoothly and stably for material cycle, energy flow and information exchange are the foundation and precondition for the ecosystem to run well and realize its functions.

This paper uses online survey to investigate the current situation of MOOCs on information literacy and analyze their development through curriculum scale and distribution, team building, teaching design and content. The study found existing MOOCs’ structure of curriculum content is decided by target learners. Their ways of organizations and team collaboration are homogenous and their core content skilloriented, and information retrieving system tend to adopt blended modes. The established MOOCs have some problems such as lacking of generality, collaborating within a small scope, out-of-proportion content setting, some outdated content and lack of authoritative assessment system. Therefore, this paper offers some suggestions that future MOOCs should take into consideration, such as that MOOCs’ target learners should be specific; that collaboration should be strengthened; that the proportion of course content should be adjusted; that the curriculum should be dynamic; and that authoritative assessment system should be built.

Libraries, by providing different information services to promote learning, reading and research of target users, have an irreplaceable position in both daily life and in academic research. The University of Macau Library (UM Library), as the largest library in Macau, is a typical one that serve both purposes. This report aims to explore the reference services and information literacy programs provided by UM Library and evaluate the effectiveness and efficiency of two services. Literature review of past research on reference service and information literacy program in academic libraries, and their evaluation models and indicators are covered. In order to have a more in-depth evaluation of UM Library’s service quality and of their response to critical incidents, an email inquiry, which resembles a reference service request, was sent during the outbreak of COVID-19. It also compared the expectation and perception before and after the interaction. Based on the open data of the UM Library, the paper conducted SWOT and Quality Assessment of Performance (QAP) analysis to assess the target services. Then, some suggestions related to the service improvement of services were generated ensuing the analysis. For future studies on academic library performance evaluation, the researchers can consider adopting the analytical models and frameworks applied or mentioned in this report. 

From the shallow changes in “sequence reconfiguration” to the promotion of students’ “deep learning”, the flipping classroom is stepping into the deepening path of teaching reform. The course is designed and conducted with three-dimensional teaching content, the precise integration of the “teaching and learning resources map”, the integration of knowledge transfer and internalization, the functional classification of the teaching platform and the multi-dimensional evaluation system. Practice shows that the reasonable measurement of learning time, the frequency and effect of classroom theme activities, and the rationality of assessment indicators are the focus of students’ attention. At the same time, data literacy has become a hot and difficult point in teaching.