Libraly Journal

Libraly Journal ›› 2022, Vol. 41 ›› Issue (1): 60-66.

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Empirical Study on User Satisfaction of Theme Library Service: Taking the Language Learning Library of  Guangzhou Library as An Example

Jiang Zhiyi1 , Zheng Jiexun2, Zou Kai2(1 Library of Xiangtan University; 2 Public Administration School of Xiangtan University)   

  • Online:2022-01-15 Published:2022-01-18
  • About author:Jiang Zhiyi1 , Zheng Jiexun2, Zou Kai2 (1 Library of Xiangtan University; 2 Public Administration School of Xiangtan University)

Abstract: This paper summarizes the factors that influence the satisfaction of users in theme library
services, and takes the Language Learning Library of Guangzhou Library as the research object to carry
out an empirical investigation. The results indicate that resources, librarian services and theme activities
have positive effects on user satisfaction; theme activities have positive effects on resources; and space
environment and promotion have positive effects on theme activities.