Abstract: Receiving donations is an important source of library collections. Tapping potential donors and encouraging them to continue donating is an important part of the library’s work. The study of donation system from the perspective of emotional interaction is of great significance to guide the development of library donation and improve the “stickiness” of donation. In this paper, through the subjective and objective questionnaires, the influence of emotional interaction on the donation motivation was investigated of 35 donors, and so were related opinions collected. It shows that donors generally value the interaction during donating, and “donation feedback” is the core element of emotional interaction with donors, followed by “donation dynamics” and “individual donation reports”. After studying the results of the questionnaires, this paper designs the library donation system with emotional interaction as the core, and puts forward the ideas of personal homepages, rich donation updates and multi-dimensional information push. Taking the library of Chongqing University as an example for verification, it shows that donors think highly of the strengthened emotional interaction, which lays a good emotional foundation for further donation.

Key words: Emotional interaction, Book donation, Smart library