新冠肺炎疫情期间“双一流”大学图书馆的应对及思考
——基于门户网站和微信公众号的调研分析

图书馆杂志 ›› 2021, Vol. 40 ›› Issue (4): 77-81.

新冠肺炎疫情期间“双一流”大学图书馆的应对及思考 ——基于门户网站和微信公众号的调研分析

李津张秋

出版日期:2021-04-23 发布日期:2021-04-23
作者简介:李津女，清华大学图书馆，读者服务部副主任，馆员。研究方向：情报分析、读者服务与学科服务。作者贡献：论文撰写及修改。E-mail：jin-li@mail. tsinghua.edu.cn 北京 100084 张秋女，清华大学图书馆，副馆长，副研究馆员。研究方向：图书馆管理、读者服务与学科服务。作者贡献：论文指导及修改。北京 100084

What Did the “Double First-class” University Libraries Do during the Covid-19?——Based on the Internet Portal and WeChat Official Accoun

Li Jin, Zhang Qiu

Online:2021-04-23 Published:2021-04-23

摘要/Abstract

摘要： ? 新冠肺炎的暴发，对高校图书馆应对突发公共事件提出了挑战。调研分析疫情发生后各高校图书馆的应对措施，有助于我们全面了解疫情来应对现状并为未来应对突发公共事件积累经验。本文采用网络调研法，对42所“双一流”大学图书馆门户网站和微信公众号在疫情期间的发文进行统计，并对发文的时间、内容、案例进行分析。调研发现，高校图书馆应对疫情响应迅速，积极发挥“资源”“服务”等优势，在“远程访问”“疫时免费资源整理”“阅读欣赏”等方面做了大量工作，且服务内容随着疫情发展和用户需求变化等不断做出调整。同时，我们也看到，大部分高校图书馆并没有系统的应急预案，今后有待加强。

Abstract: The outbreak of Covid-19 challenged the university libraries to deal with public emergencies. Investigation and analysis of the response measures of university libraries will help us to fully understand the current situation and accumulate experience for the future. By adopting the network survey method and based on the posts published by 42 “Double First-class” university libraries on their internet and WeChat official accounts, this paper analyzed the publicaiton date, content and typical cases. We learned that all the university libraries had made quick response, and given full play to the advantages of “resources” and “services”. They did a lot of work in the field of “remote access”, “collection of free resource during Covid-19”, “reading and appreciation”, etc. The service content has been changing with the evolution of epidemic and that of the users’ demand. At the same time, we also noticed that most libraries did not have a systematic emergency plan, which needs to be strengthened in the future.

李津张秋. 新冠肺炎疫情期间“双一流”大学图书馆的应对及思考 ——基于门户网站和微信公众号的调研分析[J]. 图书馆杂志, 2021, 40(4): 77-81.

Li Jin, Zhang Qiu. What Did the “Double First-class” University Libraries Do during the Covid-19?——Based on the Internet Portal and WeChat Official Accoun[J]. Libraly Journal, 2021, 40(4): 77-81.

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