Libraly Journal

LIBRARY JOURNAL ›› 2015, Vol. 34 ›› Issue (8): 4-9.

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The Construction of Smart Library Aimed at Ubiquitous Consumers
Smart Service

Chen Yuan, Xu Liang   

  • Online:2015-08-15 Published:2015-08-25

Abstract:

Through the analysis of the definition and connotation of smart library and the comparison of
each developmental stage, the paper points out that the advantage of smart library lies in its ubiquitous and
smart service. Based on the demand of library users, it constructs the layer model of smart library service
based on users and describes the functions of each layer. For the key problems in the construction of such
libraries, it carries out the discussion from the angles of library and users.

Key words: customer service, smart service, ubiquitous, smart library