Libraly Journal

Libraly Journal ›› 2022, Vol. 41 ›› Issue (11): 49-54.

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Research and Practice of Using Wechat Mini Program to Carry out Electronic Resource Service during the Pandemic:Taking the WeLibrary Mini Program of Tsinghua UniversityLibrary as an Example

Zhang Shuhua, Zhao Yang, Zhang Bei, Dou Tianfang (Tsinghua University Library)   

  • Online:2022-11-15 Published:2022-11-25
  • About author:Zhang Shuhua, Zhao Yang, Zhang Bei, Dou Tianfang (Tsinghua University Library)

Abstract:

Affected by the novel coronavirus pneumonia epidemic, all colleges and universitiespostponed the start of the 2020 spring semester. The demand for off-campus access to the library’selectronic resources increased sharply. While expanding off-campus access methods and the bandwidthof off-campus access system, university libraries needed to effectively guide patrons to access in themost optimal way. We sorted out the off-campus access methods of electronic resources, and ranked themaccording to the strength of recommendation as the data basis for guiding users. The WeLibrary WeChatmini program was developed to provide users with one-stop access to electronic resources off-campus,and to guide users to access electronic resources in the best way. Through the drainage of multiple accessways, the peak number of visitors to the off-campus access system decreased from 400 to about 300, andthe access to electronic resources through shibboleth mode increased significantlyfor example, CNKIincreased from 35% to 66%which ensured the off-campus access of faculty and students to libraryelectronic resources.