Discussion on the Digital Inclusion Model of Digital Communities Wales in the UK

Abstract

Abstract:

Digital inclusion is a core issue as communities become increasingly digital and intelligent.It is also an essential component of national efforts to enhance digital literacy and skills. In Wales, UK,the Digital Communities Wales (DCW) initiative has made significant progress in promoting communitydigital inclusion by empowering all stakeholders. The article uses online research methods to sort outthe Welsh government’s support for digital inclusion practices, comprehensively outlines how DCWaligns with the Action Plan and Informatization Plan, highlighting key development ideas that includeemphasizing the coordination among diverse forces, establishing a professional skills development model,leveraging multiple digital platforms, and building a three-dimensional and diverse publicity system.

Shang Xianli1, Zhang Jun2(1 School of Business Administration, Xinyang Agriculture and Foresty University, 2 School of InformationManagement, Wuhan University). Discussion on the Digital Inclusion Model of Digital Communities Wales in the UK[J]. Libraly Journal, 2025, 44(409): 71-83.

References

[ 1 ] UN. Digital Inclusion[EB/OL]. [2023-08-27].https://www.un.org/techenvoy/sites/www.un.org.techenvoy/files/general/Definition_Digital-Inclusion.pdf.

[ 2 ] National Digital Inclusion Alliance. NationalDigital Inclusion Alliance Definitions[EB/OL].[2023-08-27]. https://www.digitalinclusion.org/definitions/.

[ 3 ] New Zealand Government. What is DigitalInclusion?[EB/OL]. [2023-08-27]. https://officeforseniors.govt.nz/our-work/digital-inclusion/.

[ 4 ] UK Government. UK Digital Strategy[EB/OL].[2023-12-04]. https://www.gov.uk/government/publications/uks-digital-strategy/uk-digitalstrategy#s3-4.

[ 5 ] New Zealand Government. The Digital Strategyfor Aotearoa[EB/OL]. [2023-12-04]. https://www.digital.govt.nz/dmsdocument/237~the-digitalstrategy-for-aotearoa/html.

[ 6 ] 中央网信办. 提升全民数字素养与技能行动纲要[EB/OL]. [2023-08-27]. http://www.cac.gov.cn/2021-11/05/c_1637708867331677.htm.

[ 7 ] 中央网信办.“十四五”国家信息化规划[EB/OL]. [2023-08-27]. http://www.gov.cn/xinwen/2021-12/28/5664873/files/1760823a103e4d75ac681564fe481af4.pdf.

[ 8 ] 饶权，克里斯汀·麦肯齐，杰拉德·莱特纳，等. 弥合数字鸿沟促进数字包容：信息社会中图书馆的新使命[J]. 图书馆杂志，2021，40（2）：4–19.

[ 9 ] 薛翔，马海云，赵宇翔，等. 活动理论视角下的老年群体数字融入结构与路径研究[J]. 图书情报知识，2022，39（6）：78–88.

[10] 匡亚林. 老年群体数字融入障碍：影响要素、用户画像及政策回应[J]. 华中科技大学学报（社会科学版），2022，36（1）：46–53.

[11] 张钰浩，闫慧. 社会互动视角下老年人数字贫困的消减行动研究[J]. 中国图书馆学报，2023，49（5）：93–110.

[12] Bell R，Goulding A. Mobile libraries and digitalinclusion：a study from Aotearoa New Zealand[J].Public Library Quarterly，2023，42（1）：1–20.

[13] 曾粤亮. 公共图书馆促进数字包容的实践与启示——以美国公共图书馆为例[J]. 图书与情报，2018（1）：88–95.

[14] 陈艳红，陈晶晶. 我国公共图书馆数字包容服务：底层逻辑、实践现状与发展路径[J/OL]. 图书馆建设：1–8[2023-12-04]. http://kns.cnki.net/kcms/detail/23.1331.G2.20220825.1621.002.html.

[15] 徐瑞朝，曾一昕. 英国政府数字包容战略及启示[J]. 图书情报工作，2017，61（5）：66–72.

[16] 曾粤亮. 城市数字包容项目要素及公共图书馆参与策略分析——以美国数字包容领导奖项目为例[J]. 图书馆建设，2018（8）：67–74.

[17] Rogers J. Connecting in the gulf：digital inclusionfor aboriginal families on Mornington Island[J/OL].Visual Communication：1–14[2023-12-07].https://doi.org/10.1177/14703572231181598.

[18] Office for National Statistics. Exploring the UK’sdigital divide[EB/OL]. [2023-08-27]. https://www.ons.gov.uk/peoplepopulationandcommunity/householdcharacteristics/homeinternetandsocialmediausage/articles/exploringtheuksdigitaldivide/2019-03-04.

[19] Auditor General for Wales. Digital inclusion inWales[EB/OL]. [2023-08-27]. https://audit.wales/sites/default/files/publications/digital-inclusioneng.pdf.

[20] GOV.UK. Essential digital skills framework[EB/OL]. [2023-08-27]. https://www.gov.uk/government/publications/essential-digital-skills-framework.

[21] Digital Communities Wales. Digital CommunitiesWales Secures ￡6m funding extension[EB/OL].[2024-04-22]. https://www.digitalcommunities.gov.wales/blog/dcw-extended-until-2025/.

[22] Digital Communities Wales. About DigitalCommunities Wales[EB/OL]. [2024-04-22]. https://www.digitalcommunities.gov.wales/about-digitalcommunities-wales/.

[23] Digital Communities Wales. Digital inclusionin Wales[EB/OL]. [2024-04-22]. https://www.digitalcommunities.gov.wales/digital-inclusion-inwales-2/.

[24] Digital Communities Wales. Digital CommunitiesWales：Digital Confidence，Health and Wellbeing[EB/OL]. [2024-04-22]. https://www.gov.wales/digital-communities-wales-digitalconfidence-health-and-well-being-processevaluation-and-theory-change.

[25] Arc Enterprises Cyf. Community education[EB/OL]. [2024-04-22]. https://www.arcenterprises.co.uk/en/courses.

[26] Qualifications Wales. Essential Skills WalesReview[EB/OL]. [2024-04-22]. https://www.qualifications.wales/regulation-reform/reforming/sector-reviews/essential-skills-wales-review/.

[27] Centre for Digital Public Services. Digital servicestandards for Wales[EB/OL]. [2023-08-27]. https://digitalpublicservices.gov.wales/resources/digitalservice-standards/.

[28] Centre for Digital Public Services. Newid：Digitalleadership in the third sector in Wales[EB/OL].[2023-08-27]. https://c3sc.org.uk/newid-digitalleadership-in-the-third-sector-in-wales/.

[29] Department for Education. Essential Digital SkillsFramework[EB/OL]. [2024-04-22]. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/738922/Essential_digital_skills_framework.pdf.

[30] 吕杰昕，朱慧云. 系统性改革：未来威尔士基础教育的蓝图设计[J]. 比较教育学报，2021（6）：17–32.

[31] Digital Communities Wales. Essential digital skillstraining[EB/OL]. [2023-08-27]. https://www.digitalcommunities.gov.wales/essential-digitalskills-training/.

[32] Digital Communities Wales. Free digital skillssessions[EB/OL]. [2023-08-27]. https://www.digitalcommunities.gov.wales/webinar-programme/.

[33] Digital Communities Wales. Volunteer Jane helpsolder people save money online[EB/OL]. [2023-08-27]. https://www.digitalcommunities.gov.wales/case-studies/volunteer-jane/.

[34] Digital Communities Wales. St Julian’s primaryschool runs a digital leaders programme to supportits most digitally-engaged pupils[EB/OL]. [2023-08-27]. https://www.digitalcommunities.gov.wales/case-studies/st-julians-primary-school/.

[35] Digital Communities Wales. Caroline is a digitalvolunteer for Age UK supporting older peopleto get online[EB/OL]. [2023-08-27]. https://www.digitalcommunities.gov.wales/case-studies/carolines-story/.

[36] Digital Communities Wales. Digital CommunitiesWales programme extended until 2025[EB/OL].[2023-08-27]. https://www.digitalcommunities.gov.wales/blog/dcw-extended-until-2025/.

[37] The Digital Champions Network. The digitalchampions network set to train 500 digitalchampions in Wales[EB/OL]. [2023-08-27].https://www.digitalunite.com/news-reviews/digital-champions-network-set-train-500-digitalchampions-wales.

[38] Digital Communities Wales. Digital InclusionAlliance wales-network membership [EB/OL].[2023-08-27]. https://www.digitalcommunities.gov.wales/wp-content/uploads/2022/08/DIAWNetwork-Membership-List.pdf.

[39] Digital Communities Wales. Resources foronline training[EB/OL]. [2023-08-27]. https://digitalinclusionkit.org/digital-inclusion-news/digital-inclusion-news-january-2023/.

[40] Digital Communities Wales. Digital InclusionCharter[EB/OL]. [2023-08-27]. https://www.digitalcommunities.gov.wales/wp-content/uploads/2023/01/Charter-signatories-full-list-for web-Jan-2023.pdf.

[41] Digital Communities Wales. People sufferinghardship get help to use tech[EB/OL]. [2023-08-27]. https://www.digitalcommunities.gov.wales/case-studies/cwmtawe-action-to-combat-hardship/.

[42] Digital Communities Wales. Vale tablet loanscheme[EB/OL]. [2023-08-27]. https://hact.org.uk/projects/vale-tablet-loan-scheme/.

[43] Digital Communities Wales. Loaning tech totenants[EB/OL]. [2023-08-27]. https://www.fcha.org.uk/post/digital-inclusion-scheme.

[44] Digital Communities Wales. Free sessions for paidand unpaid Carers to learn digital skills![EB/OL].[2023-08-27]. https://www.brecon-radnor.co.uk/news/free-sessions-for-paid-and-unpaid-carers-tolearn-digital-skills-591967.

[45] Digital Communities Wales. Flint pupils teachonline safety to care scheme residents[EB/OL].[2023-08-27]. https://www.leaderlive.co.uk/news/23384798.flint-pupils-teach-online-safetycare-scheme-residents/.

[46] Digital Communities Wales. Pembrokeshiredigital connections[EB/OL]. [2023-08-27]. https://www.digitalcommunities.gov.wales/case-studies/pembrokeshire-digital-connections/.

[47] Digital Communities Wales. Online accessibilityand safety training for unpaid carers in Wales[EB/OL]. [2023-08-27]. https://www.carersuk.org/news/online-accessibility-and-safety-training-for-unpaidcarers-in-wales/.

[48] Digital Communities Wales. Could you supportan elderly family member，friend or neighbour toget online?[EB/OL]. [2023-08-27]. https://www.digitalcommunities.gov.wales/blog/author/cevans/.

[49] 曹海军，刘少博. 新时代“党建+ 城市社区治理创新”：趋势、形态与动力[J]. 社会科学，2020（3）：12–20.

[50] Digital Communities Wales. Digital CommunitiesWales secures ￡6m funding extension[EB/OL].[2023-08-27]. https://businessnewswales.com/digital-communities-wales-secures-6millionfunding-extension/.

[51] Digital Communities Wales. Digital CommunitiesWales leads libraries skills audit[EB/OL]. [2023-08-27]. https://libraries.wales/digital-communitieswales-lead-libraries-skills-audit/.

[52] 闫慧，张鑫灿，殷宪斌. 数字包容研究进展：内涵、影响因素与公共政策[J]. 图书与情报，2018（3）：80–89.