Reshaped Role and Strategic Integration of Academic Libraries Driven by AI

Abstract

Abstract:

Artificial Intelligence (AI) technology is evolving into a driving force behind innovationin contemporary library services. Based on the report Evolving AI Strategies in Libraries: Insights fromTwo Polls of ARL Member Representatives over Nine Months published by the Association of ResearchLibraries (ARL), as well as other relevant studies, the paper explores the multidimensional impact of AIon academic libraries. The focus is on the reshaping of academic libraries’ role and strategic planningin the context of AI advancements. This paper proposes that integrating advanced foreign experiencewith local conditions can help academic libraries construct and implement a customized AI developmentstrategy. By popularizing AI application capabilities, enhancing AI literacy among librarians and users, aswell as strengthening data ethics and privacy protection, we can be better positioned to adapt to future AIdevelopments.

Li Weijiao, Cai Yingchun, Wang Running ( Shanghai International Studies UniversityLibrary, Digital Scholarship Center of Shanghai International Studies University). Reshaped Role and Strategic Integration of Academic Libraries Driven by AI[J]. Libraly Journal, 2024, 43(403): 50-60.

References

[ 1 ] The OECD Artif icial Intell igence PolicyObservatory-OECD.AI[EB/OL]. [2024-04-15].https://oecd.ai/en/.

[ 2 ] 国务院. 国务院关于印发新一代人工智能发展规划的通知[EB/OL].（2017-07-20）[2024-04-15].https://www.gov.cn/zhengce/content/2017-07/20/content_5211996.htm.

[ 3 ] 习近平向国际人工智能与教育大会致贺信_滚动新闻_ 中国政府网[EB/OL]. [2024-04-13]. https://www.gov.cn/xinwen/2019-05/16/content_5392134.htm?eqid=f9fd557000093be20000000564620b80.

[ 4 ] Hamidi H，Jahanshaheefard M. Essential factorsfor the application of education information systemusing mobile learning： A case study of studentsof the university of technology[J].Telematics andInformatics，2019， 38： 207–224.

[ 5 ] Al-shihi H， Sharma S K， Sarrab M. Neuralnetwork approach to predict mobile learningacceptance[J]. Education and InformationTechnologies，2018， 23（5）： 1805–1824.

[ 6 ] Yeh S T，Ramirez R. A conceptual model of serviceinnovation： The case of academic libraries[C]//AMCIS 2016： Surfing the IT Innovation Wave-22nd Americas Conference on InformationSystems，2016.

[ 7 ] Yousuf M，Wahid A. The role of artificialintelligence in education：current trends and futureprospects[C/OL]//2021 International Conferenceon Information Science and CommunicationsTechnologies （ICISCT）. Tashkent， Uzbekistan：IEEE， 2021：1–7[2024-05-06]. https://ieeexplore.ieee.org/document/9670009/.

[ 8 ] Lo， Leo S， Cynthia Hudson Vitale. Evolving AIstrategies in libraries： insights from two polls ofARL member representatives over nine months[R/OL]. Association of Research Libraries，2024.https://doi.org/10.29242/report.aipolls2023.

[ 9 ] Ehrenpreis M，Delooper J. Implementing achatbot on a library website[J]. Journal of WebLibrarianship， 2022，16（2）：120–142.

[10] Hussain A， Shahid R. Impact of big data on libraryservices： prospect and challenges[J/OL]. LibraryHi Tech News，2022[2024-05-26]. https：//doi.org/10.1108/LHTN-02-2022-0022.

[11] Adetayo A J. Conversational assistants in academiclibraries： enhancing reference services throughBingChat [J/OL]. Library Hi Tech News，2023[2024-05-26].https：//doi.org/10.1108/LHTN-08-2023-0142.

[12] Managing and Adapting Library InformationServices for Future Users： Applying ArtificialIntelligence in Libraries | IGI Global[EB/OL].[2024-05-08]. https://www.igi-global.com/gateway/chapter/274781.

[13] Mallikarjuna C. An Analysis of IntegratingArtificial Intelligence in Academic Libraries[J].Desidoc Journal of Library & InformationTechnology， 2024， 44（2）：124–129.

[14] Anna NEV， N o v i a n R M ， I s m a i l N .Enhancingvirtual instruction： leveraging Alapplications for success[J/OL]. Library HiTech News， 2023[2024-05-09]. https：//doi.org/10.1108/LHTN-09-2023-0175.

[15] L S Lo. AI policies across the globe： Implicationsand recommendations for libraries[J]. IFLAJournal， 2023， 49（4）： 645–649.

[16] Saeidnia HR. Ethical artificial intelligence(AI)： confronting bias and discrimination in thelibrary and information industry[J/OL]. LibraryHi TechNews， 2023[2024-05-09].https：//doi.org/10.1108/LHTN-10-2023-0182.

[17] Chen Z. Ethics and discrimination in artificialintelligence-enabled recruitment practices[J].Humanities and Social Sciences Communications，2023， 10（1）：1–12

[18] 蔡迎春，张静蓓，虞晨琳，等. 数智时代的人工智能素养：内涵、框架与实施路径[J]. 中国图书馆学报，2024，50（4）：71–84.

[19] Lo L S. AI policies across the globe： Implicationsand recommendations for libraries[J]. IFLAJournal， 2023， 49（4）： 645–649.

[20] Bisht S，Nautiyal A P，Sharma S，et al. Therole of Artificial Intelligence in shaping LibraryManagement and its Utilization[C/OL]//2023I n ternat ional Conference on DisruptiveTechnologies （ICDT）. Greater Noida， India：IEEE， 2023： 467–472[2024-06-13]. https://ieeexplore.ieee.org/document/10150520/.

[21] Fruehauf E， Beman-cavallaro A， Schmidt L.Developing a foundation for the informationalneeds of generative AI users through the means ofestablished interdisciplinary relationships[J]. TheJournal of Academic Librarianship， 2024， 50（3）：102876.

[22] Integrating Professional Perspectives for AILiteracy： Empowering Students in an AIInfluencedFuture | IGI Global[EB/OL]. [2024-05-09]. https://www.igi-global.com/gateway/chapter/339073.

[23] Lo L. My new favorite research partner is an AI：What roles can librarians play in the future?[J/OL].College & Research Libraries News， 2023， 84（6）[2024-06-13]. https://crln.acrl.org/index.php/crlnews/article/view/25932.

[24] 张静蓓，徐亚苹，周琼，等. 未来学习中心建设：图书馆的角色定位、功能重塑及实践探索[J]. 农业图书情报学报，2023， 35（6）： 43–50.

[25] Pence H E. Future of Artificial Intelligence inLibraries[J]. The Reference Librarian， 2022， 63（4）：133–143.

[26] Research Report： The impact of AI， machinelearning， automation and robotics-CILIP： thelibrary and information association[EB/OL]. [2024-04-30]. https://www.cilip.org.uk/general/custom.asp?page=researchreport.

[27] Developing a library strategic response to ArtificialIntelligence[EB/OL]. [2024-04-30]. https://www.ifla.org/g/ai/developing-a-library-strategicresponse-to-artificial-intelligence/.

[28] Wheatley A，Hervieux S. Artificial intelligencein academic libraries： An environmental scan[J].Information Services & Use， 2020， 39（4）： 347–356.

[29] Sandy Hervieux，Amanda Wheatley. Perceptionsof artificial intelligence： A survey of academiclibrarians in Canada and the United States[J]. TheJournal of Academic Librarianship， 2021， 47（1）：102270.

[30] Huang Y， Cox A M， Cox J. Artificial intelligencein academic library strategy in the United Kingdomand the Mainland of China[J]. The Journal ofAcademic Librarianship， 2023， 49（6）： 102772.

[31] 苏芳荔，吉凌闵. 国外高校图书馆人工智能服务调研及启示[J]. 图书情报工作， 2023， 67（19）：28–36.

[32] Lindsay McKenzie. A New Home for AI： TheLibrary[EB/OL]. [2024-04-12]. https://www.insidehighered.com/news/2018/01/17/rhode-islandhopes-putting-artificial-intelligence-lab-librarywill-expand-ais-reach.

[33] Miltenoff P. Initiating immersive teaching andlearning service in academic libraries： Part 1：The approach to VR services and the Role of thelibrary[J]. The International Information & LibraryReview， 2024， 56（1）： 65–85.

[34] Generative AI in Teaching and Learning Fall2023， Faculty and Student Memo | Office ofthe Dean of the College[EB/OL]. [2024-04-15].https://odoc.princeton.edu/about/official-deanscommunications/2023/generative-ai-teaching-andlearning-fall-2023-faculty-and.

[35] Bradley F. Representation of libraries in artificialintelligence regulations and implications for ethicsand practice[J]. Journal of the Australian Library andInformation Association， 2022， 71（3）： 189–200.

[36] IFLA FAIFE （Committee on Freedom of Accessto Information and Freedom of Expression）. IFLAStatement on Libraries and Artificial Intelligence[J/OL]. 2020[2024-06-14]. https://repository.ifla.org/handle/123456789/1646.

[37] Ullmann M. Research guides： using generative AIin research： home[EB/OL]. [2024-05-06]. https://libguides.usc.edu/generative-AI/home.

[38] 刘泽，邵波. 国内图书馆领域人工智能研究热点与发展趋势[J/OL]. 情报科学，1–20[2024-09-25]. http://kns.cnki.net/kcms/detail/22.1264.g2.20240506.1704.018.html.

[39] 吕游. AIGC 技术在图书馆服务创新中的应用与展望[J]. 图书馆工作与研究，2024（3）： 67–72.

[40] 张鹏. 生成式人工智能聊天机器人：重新定义图书馆用户服务[J]. 图书馆理论与实践， 2024（2）：123–129.

[41] 张鹏，方彪. 生成式人工智能赋能下的AIGC 虚拟数字人：图书馆用户服务的机遇与挑战[J]. 图书馆，2024（6）：46–52.

[42] 杨晓雯. ChatGPT 驱动下的图书馆变革：构建智慧图书馆的新路径[J]. 大学图书情报学刊，2024， 42（2）： 46–52; 89.

[43] 李琳. 元宇宙赋能信息素养教育之逻辑理路、现实挑战与优化路径[J]. 数字图书馆论坛，2024，20（3）： 73–80.

[44] 郭亚军，郭一若，冯思倩，等. ChatGPT 赋能高校图书馆元宇宙空间服务[J]. 图书馆论坛，2024： 1–10.

[45] 邵波，王怡，王进. 智慧图书馆建设进程与发展方向——以南京大学为例[J]. 图书情报工作，2023， 67（13）： 14–20.

[46] 我馆与百度公司举行AI（人工智能）图书馆建设合作研讨会[EB/OL]. [2024-05-08]. http://gzw.lib.whu.edu.cn/pe/Article/ShowArticle.asp?ArticleID=2931.

[47] 袁虎声，唐嘉乐，赵洗尘，等. ChatLib：重构智慧图书馆知识服务平台[J]. 大学图书馆学报，2024， 42（2）： 72–80.

[48] “清小图”智能问答系统服务简介——清华大学图书馆[EB/OL]. [2024-05-10]. https://lib.tsinghua.edu.cn/info/1073/4018.htm.

[49] 樊慧丽，邵波. 国内外图书馆机器人的研究应用现状与思考[J]. 图书馆杂志， 2017， 36（6）：88–94.

[50] Kenning Arlitsch， Bruce Newell. Thriving inthe age of accelerations： a brief Look at thesocietal Effects of artificial intelligence and theopportunities for libraries[J]. Journal of LibraryAdministration， 2017， 57（7）： 789–798.

[51] Min Chen，Chien-wen Shen.The correlationanalysis between the service quality of intelligentlibrary and the behavioral intention of users[J].TheElectronic Library， 2020， 38（1）： 95–112.

[52] ICOLC Statement on AI in Licensing | ICOLCWebsite[EB/OL]. [2024-04-13]. https://icolc.net/statements/icolc-statement-ai-licensing. https://libguides.usc.edu/generative-AI/scholarshipresearch.

[53] Calado F. Research Guides： Generative AI： AIplatforms[EB/OL]. [2024-05-06]. https://libguides.princeton.edu/generativeAI/platforms.

[54] Generative AI[EB/OL]. [2024-05-06]. https://mcgraw.princeton.edu/generative-ai.

[55] Use AI Wisely-AI Literacy for End-Users-LibGuides at Hong Kong University of Science andTechnology Library[EB/OL]. [2024-05-08]. https://libguides.hkust.edu.hk/ai-literacy/use-wisely.

[56] 北京大学图书馆[EB/OL]. [2024-05-06]. https://www.lib.pku.edu.cn/2xxzzfw/26xwgg/261xwlb/bd6527.htm.

[57] 2023 年下半年培训计划[EB/OL]. [2024-05-06].https://www.lib.whu.edu.cn/webfile/category/2023_history/1098.html.

[58] 清华大学图书馆AI 服务新体验——清华大学图书馆[EB/OL]. [2024-05-08]. https://lib.tsinghua.edu.cn/info/1073/6869.htm.

[59] Ferrara E. Fairness And Bias in ArtificialIntelligence： A Brief Survey of Sources， Impacts，And Mitigation Strategies[EB/OL].（ 2023-04-16）[2024-05-09]. https://arxiv.org/abs/2304.07683v2.

[60] Helen Bubinger， Jesse David Dinneen. ActionableApproaches to Promote Ethical AI in Libraries[J].Proceedings of the Association for InformationScience and Technology， 2021， 58（1）： 682–684.

[61] Lo L S. Transforming academic librarianshipthrough AI reskilling： Insights from the GPT-4exploration program[J]. The Journal of Academic