Feasibility Analysis on Applying Interaction Process Analysis (IPA) to Individual Tacit Knowledge Interaction in Libraries and Information Organizations

Abstract

Abstract:

To find out whether the theory of Interaction Process Analysis (IPA) can be applied to analyzing tacit knowledge interaction between individuals in information organizations, the paper analyzes associated internal and external relevance between IPA and individual tacit knowledge interaction. It finds out that individual tacit knowledge interaction in information organizations shares some essential characteristics of IPA. For example, it stresses emotional reactions, features dual interaction between users and knowledge providers, and aims to solve problems. Based on those, IPA will not only increases the sharing willingness of employees in information organizations, and promote tacit knowledge transfer, but also interprets the micro process of tacit knowledge interaction in information organizations. These findings reveal that IPA can be applied to studying the tacit knowledge interaction in information organizations. It could also help information organizations to understand users’ thoughts and emotions in information service.

Key words: Individual tacit knowledge interaction, Interaction process analysis, Libraries and information organizations

Wang Peilin. Feasibility Analysis on Applying Interaction Process Analysis (IPA) to Individual Tacit Knowledge Interaction in Libraries and Information Organizations[J]. LIBRARY JOURNAL.

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