图书馆杂志

图书馆杂志 ›› 2020, Vol. 39 ›› Issue (5): 43-54.

• 工作研究 • 上一篇    下一篇

高校图书馆信息资源应急保障体系

蔡迎春 吴志荣   

  • 出版日期:2020-05-25 发布日期:2020-05-25
  • 作者简介:蔡迎春 女,上海师范大学图书馆,副馆长,研究馆 员;人文学院信息管理系,硕士研究生导师。研究 方向:资源建设与评估、文献整理与研究。作者贡 献:主要负责论文结构框架、统计调研和论文写作。 E-mail:cyingc@shnu.edu.cn 上海 200234 吴志荣 上海师范大学天华学院图书馆,馆长,研究 馆员。研究方向:藏书建设与学科服务、数字图书 馆。作者贡献:主要负责论文选题、框架搭建与最终 审改。 上海 200801

Information-Resource Emergency Support System of Academic Libraries

Cai Yingchun, Wu Zhirong   

  • Online:2020-05-25 Published:2020-05-25

摘要: 《普通高等学校图书馆规程》未对高校图书馆所应提供应急服务作出具体规定。面对重
大传染病疫情如何建立高校图书馆信息资源应急保障体系,国内外缺乏相应研究成果。高校图书
馆亟须对2019-2020年新冠肺炎疫情期间的危机管理措施进行思考研究,建立有效的信息资源应
急保障体系,以应对今后更为多变的信息服务环境。利用文献调研和网站调研,并结合教育部高
等学校图书情报工作指导委员会网站上发布的全国各省市高校图书馆疫情期间的服务报告,从应
急管理保障、资源服务保障、网络技术保障、服务平台保障和馆员能力保障五个方面,阐述高校
信息资源应急保障体系主要内容及存在问题。针对目前现状并结合疫情期间出现的相关案例,建
议高校图书馆从五个方面加强信息资源应急保障:建立应急机制,提升资源保障能力;规范服务
标准,助推线上服务拓展;整合教学资源,嵌入智慧教学平台;创新共享理念,增强应急服务力
度;凝聚行业力量,打造专业服务团队。

关键词: 疫情防控 , 新型冠状肺炎 , 高校图书馆, 应急保障 , 信息资源 

Abstract: Library Regulations for General Colleges has no specific provisions on emergency services
university libraries should offer. Neither is there any corresponding researches in China and abroad on
how to guarantee information resources in the time of serious epidemic outbreak. It is urgent for university
libraries to think about and study the crisis management during the novel coronavirus epidemic in 2019
and 2020, so as to establish an effective emergency information resources guarantee system in university
libraries and to cope with more ever-changing information service environment in the future. Through
literature review and website research, and based on the service report of university libraries in all provinces
and cities in China during the epidemic period, as published on the website of the University Library
Information Work Steering Committee of the Ministry of Education, this paper explores the main content,
points out the existing problems of emergency information resources guarantee system in five aspects,
namely, emergency management, resource service, network technology service platform security and
librarian expertise. Considering the current situation and in view of exemplary cases of resource services
during the epidemic, it also puts forth five proposals to address the aforementioned issues respectively. 

Key words: Epidemic prevention and control, New coronavirus pneumonia, University libraries, Emergency support, Information resources