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弥合数字鸿沟 促进数字包容:信息社会中图书馆的新使命

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  • 饶 权(中国国家图书馆)

    克里斯汀·麦肯齐(国际图书馆协会与机构联合会)

    杰拉德·莱特纳(国际图书馆协会与机构联合会)

    陈 超(上海图书馆)

    吴建中(澳门大学图书馆)

    于良芝(南开大学信息资源管理系)

    阿曼达·里德(美国里奇兰图书馆)

    金·汤普森(美国南卡罗来纳大学信息学院)

    肖 珑(北京大学图书馆;山西大学图书馆)

    金武刚(华东师范大学信息管理系)

    吴 丹(武汉大学信息管理学院)

    刘 静(武汉大学信息管理学院)

饶 权 中国国家图书馆馆长,中国图书馆学会理事长。中国北京; 克里斯汀·麦肯齐 现任国际图书馆协会与机构联合会(IFLA)主席,澳大利亚墨尔本自由合约图书馆员。她在澳大利亚的公共图书馆工作了40年,曾在国际图联中任多职。她曾是澳大利亚图书馆与信息协会(ALIA)主席,以及国际新兴图书馆创新者网络(INELI)大洋洲计划和太平洋图书馆网络的共同创始人。她曾在州和中央政府的相关图书馆咨询委员会任职,为促进国际机构推动科技与互联网发展做出了贡献。澳大利亚墨尔本; 杰拉德·莱特纳 国际图书馆协会与机构联合会(IFLA),秘书长。荷兰海牙; 陈 超 上海图书馆(上海科学技术情报研究所)馆(所)长,研究员。中国图书馆学会副理事长,上海市图书馆行业协会会长。中国上海; 吴建中 澳门大学图书馆馆长,研究馆员。中国澳门; 于良芝 女,南开大学信息资源管理系教授,博士生导师。研究方向:图书馆学基础理论、信息社会问题、图书馆管理。中国天津; 阿曼达·里德 女,南卡罗来纳州里奇兰县里奇兰图书馆,图书馆体验部助理主任。美国哥伦比亚市; 金·汤普森 女,南卡罗来纳大学信息学院副院长,教授。美国哥伦比亚市; 肖 珑 女,北京大学图书馆二级研究馆员,山西大学图书馆馆长,研究生导师,国际图联(IFLA)知识管理专业委员会委员。中国北京;中国太原; 金武刚 华东师范大学经济与管理学部信息管理系,教授。研究方向:图书馆法治与管理研究。中国上海; 吴 丹 女,武汉大学信息管理学院,教授,博士生导师。研究方向:信息组织与检索。中国武汉; 刘 静 女,武汉大学信息管理学院,博士研究生。中国武汉;

收稿日期: 2021-02-02

  网络出版日期: 2021-03-11

Bridging Digital Divide and Promoting Digital Inclusion: The New Mission of Libraries in the Information Society

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  • Rao Quan (National Library of China )

    Christine Mackenzie (International Federation of Library Associations and Institutions)

    Gerald Leitner (International Federation of Library Associations and Institutions)

    Chen Chao (Shanghai Library, China)

    Wu Jianzhong (University of Macau Library, China)

    Yu Liangzhi (Department of Information Resource Management, Nankai University, China)

    Amanda Reed1, Kim M.Thompson2


     (1 Richland Library, USA ; 2 School of Information Science, University of South Carolina, USA)

    Xiao Long1, 2


     (1 Peking University Library; 2 Shanxi University Library, China)

    Jin Wugang (Information Management Department, East China Normal University, China)

    Wu Dan, Liu Jing (School of Information Management, Wuhan University, China)

RAO Quan is the director of the National Library of China, President of the Library Society of China. Beijing, China; Christine Mackenzie is the president of IFLA and a freelance librarian from Melbourne, Australia. She has had a 40-year career in public libraries in Australia and has held a number of roles in IFLA. She was President of ALIA and is a co-founder of the INELI Oceania program and the Pacific Libraries Network. She has served on state and national government advisory boards relating to libraries and has contributed to international organisations promoting technology and the internet. Melbourne, Australia; Gerald Leitner is the secretary general, International Federation of Library Associations and Institutions(IFLA). Hague, Netherlands; CHEN Chao is the director of Shanghai Library(Institute of Scientific and Technical Information of Shanghai),Researcher,Vice President of the Library Society of China,President of Shanghai Library Association. Shanghai,China; WU Jianzhong is the curator of the University of Macau Library, Research librarian. Macao,China. YU Liangzhi is a professor of library and information science at the department of information resource management, Nankai University, China. Her research interest includes theoretical foundations of library and information science, information society and library management. Tanjin, China; Amanda Reed is the Assistant Director of Library Experience for Richland Library, Richland County, South Carolina, USA. Her work includes managing programming and partnership initiatives, liaison with department and locations to ensure cohesion as well as logistical support. Columbia, USA; Kim M.Thompson is a Professor and Associate Dean for Academic Affairs of library and information science of the School of Information Science at the University of South Carolina, USA. Her research explores issues of the physical, intellectual, and social aspects of digital inclusion, information poverty, and information access in local, national, and international contexts. Columbia,USA; XIAO Long is with professor of Peking University Library, director of Shanxi University Library, the Standing Committee member of IFLA Knowledge Management Section. Beijing, China; Taiyuan, China; JING Wugang is with professor of Information Management department, Faculty of Economics and Management, East China Normal University. Shanghai, China; WU Dan is with Wuhan University, interested in information organization and information retrieval. Wuhan,China; LIU Jing is with Wuhan University, interested in information retrieval. Wuhan, China;

Received date: 2021-02-02

  Online published: 2021-03-11

摘要

为落实联合国2030年可持续发展目标,国际图联与一些国际组织共同发起“图书馆致力数字包容”的共同承诺和“行动呼吁”,国内外图书馆界领导及知名专家学者就“图书馆与数字包容”进行了讨论。 饶权指出,随着现代技术的发展,数字鸿沟问题日益突显。中国国家图书馆研究提出建设“全国智慧图书馆体系”的工作思路,以期引领带动各级公共图书馆全面实现智慧转型,在促进数字包容方面发挥更加积极的作用; 克里斯汀·麦肯齐阐述了国际图联在支持联合国2030年议程和可持续发展目标方面的工作,特别是目标第16条:构建和平与包容的社会,使人人享有公正,提高政府机构效率和能力,强调政府和图书馆必须成为数字包容的积极推动者”; 杰拉德·莱特纳指出,促进数字包容的任何努力都需要考虑三个方面——互联、内容和能力。缺乏任何一个方面,都不可能完全实现数字包容。图书馆作为社区中心的公共空间、内容的储存空间和门户,以及经验丰富的信息素养教育者,在更广泛的政府战略中都可以发挥自己独特的作用; 陈超指出,历史和现实、理论和实践早就告诉我们,公共图书馆肩负着促进人类社会包容性发展的义不容辞的使命。为此公共图书馆必须承担起“弥合数字鸿沟,促进数字包容”的社会责任,让每一个人有机会上网、为每一个人赋能、让每一个人能平等获取信息知识; 吴建中认为,我国图书馆界应积极配合国际图联的呼吁与倡议,并发出我国图书馆界强有力的声音。第一,大力宣传我国在保障公民获取基本公共文化服务权益方面的政策及举措。第二,积极推广互联网和数字技术在图书馆的应用。第三,继续提升媒介和信息素养服务的质量; 于良芝从个人信息世界的概念出发思考数字鸿沟现象及图书馆的作用,揭示了数字鸿沟的复杂性及社会包容与数字包容的互为条件性,认为这为公共图书馆参与数字包容建设开辟了更广阔的空间; 肖珑表示,支持国际图联(IFLA)关于数字包容声明的提出,中国高校图书馆应清醒地认识到信息贫富分化问题的存在,并努力缩小地区差距,保护不同群体利益,促进高等教育的内涵式发展; 阿曼达·里德与金·汤普森认为,当危机、变革和挑战来临之际,也是我们努力前行之时,并以一所美国图书馆为例,显示了在新冠疫情这样的危机面前,公共图书馆如何满足当地居民需要,支持社区朝着更加数字包容的社会可持续地发展; 金武刚认为,图书馆应当加强科普功能,开发新媒体产品,融入公共传播平台,帮助社会民众辨别网络信息真伪,查询获取正确信息,解决数字包容深层次问题; 吴丹与刘静基于技术环境变化的背景,以人与技术的交互为焦点,从“技术→人”与“人→技术”两条路径对数字包容内涵进行扩展并提出了图情领域工作的发展策略。

本文引用格式

饶 权 克里斯汀·麦肯齐 杰拉德·莱特纳 陈 超 吴建中 于良芝 阿曼达·里德 金·汤普森 肖珑 金武刚 吴 丹 刘 静 . 弥合数字鸿沟 促进数字包容:信息社会中图书馆的新使命[J]. 图书馆杂志, 2021 , 40(2) : 4 -19 . DOI: 0.13663/j.cnki.lj.2021.02.001

Abstract

In responding to United Nations’ Sustainable Development Goals in 2030, the International Federation of Library Associations and Institutions recently launched the mutual commitment of Library Pledge for Digital Inclusion and its Call to Action along with other international organizations. Domestic and foreign library leaders and well-known experts and scholars discuss the theme of Library and Digital Inclusion.  RAO Quan points out that with the development of modern technology, the digital divide has become a growing problem. The National Library of China has put forward an idea of building a “National Smart Library System”, to lead public libraries to realize smart transformation and to play a more active role in promoting digital inclusion;  Christina McKenzie explains that the purpose of this article is to describe the work of the International Federation of Library Associations and Institutions (IFLA) in supporting the United Nations 2030 Agenda and the Sustainable Development Goals and in particular Goal 16: ‘Achieve peaceful and inclusive societies, access to justice for all, and effective and capable institutions’, emphasizing how governments and libraries must become active promoters of digital inclusion;  Gerald Leitner points out that, any effort to promote digital inclusion needs to consider all three aspects — connectivity, content and competence. Without them, it is impossible to fully realize digital inclusion. Through their role as public spaces in the heart of communities, as storehouses and portals to content, and as experienced educators of information literacy, library has a unique role to play in any wider government strategy in the field;  CHEN Chao points out that both history and reality, theory and practice, have long taught us that public libraries should shoulder the inescapable mission of promoting human society’s inclusive development of human society. Public libraries must take on the responsibility of “bridging the digital divide and promoting digital inclusion”, providing everyone with the opportunity to go online and enabling everyone with equal access to information and knowledge;  WU Jianzhong argues that we should actively participate in LFLA’s appeals and initiatives and make a strong voice on behalf of the library community at home. First, we should vigorously publicize our country’s policies and measures to protect citizens’ rights to obtain basic public cultural services. Second, we should actively promote the application of the Internet and digital technologies in libraries. Third, we should continue to improve the quality of media and information literacy services; Reflecting on the complexity of the digital divide from the perspective of the individual’s information world concept proposed;  YU Liangzhi sees social inclusion and digital inclusion as mutually conditioning and argues that public libraries have greater potentials for contributing to digital inclusion in this context than hitherto realized and recognized;  XIAO Long argues that, while supporting the statement on digital inclusion issued by IFLA, Chinese academic libraries should be aware of the great information gap in a society and strive to reduce the regional information gap, thus protecting the information rights and interests of different groups and promoting the intensive development of higher education;  Amanda Reed and Kim M.Thompson suggest that when crisis, changes, and challenges arise, it is also time to take a step forward. Her essay provides examples from a US library to demonstrate how public libraries can meet local needs and support sustainable development of communities toward a more digitally inclusive society in face of the COVID-19 crisis;  JIN Wugang thinks that the library should strengthen the function of popularization of science, actively participate in the development of new media products, integrate into the public media communication platform, help the public distinguish the authenticity of online information, inquire and obtain correct information, and solve the deeper issues in digital inclusion; Based on the current technological changes;  WU Dan and LIU Jing focus on the interaction between human and technology . They extend the connotation of digital inclusion through two paths. One is “technology→human” and the other is “human→technology” and they also put forward the development strategies for the field of LIS.

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